Our Returns policy
If you need to return an item you just need to bring the item back to the hotel. Proof of purchase is required with every refund or exchange.
We regret that for hygiene reasons disposable items, earrings are non-returnable.
We only exchange or gift card for any full price merchandise returned within 14 days of purchase, providing goods are in their original condition and accompanied by proof of purchase.
Sale items are eligible for an exchange or gift card only.
This is in addition to your statutory rights.